1. Acceptance of Terms
By booking a service with Grandsons Auto Care ("we", "us", "our"), you agree to be bound by these Terms and Conditions. These terms apply to all services provided to customers across Australia.
2. Services
We offer mobile car servicing, detailing, and minor repairs. All services are subject to availability and may vary based on location and time of booking. We reserve the right to refuse service for any reason, including unsafe working conditions.
3. Booking & Cancellation
- Appointments can be made online, by phone, or in person.
- Cancellations made within 24 hours of the appointment may incur a fee.
- We reserve the right to reschedule due to weather, safety, or technician availability.
4. Pricing & Payment
All prices are quoted in Australian Dollars (AUD) and include GST unless stated otherwise. Payment is required upon completion of service via secure card or online payment methods. Invoices are available upon request.
5. Customer Responsibilities
- You must provide accurate contact, location, and vehicle details when booking.
- The service area must be safe, accessible, and legal for work to be performed.
- We are not responsible for items left in the vehicle or inaccessibility due to locked areas.
6. Warranty & Liability
We warrant that all services will be performed with reasonable care and skill. However, we are not liable for:
- Any damage due to pre-existing faults or conditions.
- Delays caused by factors beyond our control (e.g., traffic, weather).
- Any indirect, incidental, or consequential losses.
7. Intellectual Property
All content on our website, including logos, text, and graphics, is owned or licensed by Grandsons Auto Care and may not be reproduced without permission.
8. Privacy
Your personal information is handled in accordance with our Privacy Policy, compliant with the Privacy Act 1988 (Cth).
9. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Updates will be posted on our website and take effect immediately.
10. Contact Us
If you have questions about these terms, please contact:
Email: info@grandsonsautocare.com.au
Phone: +61 041 314 9596
Address: [Insert Business Address, Australia]
